Privacy Policy

1. General Provisions

1.1 This document uses the same terminology and abbreviations as our terms of use. This privacy policy governs the collection, use, and storage of information obtained from users during their use of our platform.

1.2 User information is divided into personally identifiable information and non-personally identifiable information based on whether the data can identify the user as a specific individual. Corporate information is not covered by the definitions of information as set forth in our terms of use and privacy policy.

1.3 OTROV STUDIOS LIMITED, a company registered under the number HE451848, with its registered office at Nissi Avenue 68, 5330 Ayia Napa, Cyprus, acts as the "controller" as defined in the European GDPR directive. We are responsible for complying with personal data processing principles and must be able to demonstrate compliance. You can contact us by sending an email to admin@trackspoty.com.

2. Collection and Use of Personally Identifiable Information

2.1 We may collect some of your personal information in order to provide our services. The information we collect is necessary to provide our services, and we do not collect any information that is not required by the nature of our services. We may collect the following personal information:

• First and Last Name
• Email Address
• IP Address and Server Log Files
• Payment Information
• Other information you choose to provide

(A) Name

2.2 To register for our platform, you must provide your first and last name. We will use this information solely to create your account and communicate with you whenever we need to contact you. The legal basis for processing this information is contractual obligation. If you do not provide your name during registration, you will not be able to create an account with us.

(B) Email Address

2.3 We require your email address when you register for our services, subscribe to our newsletter, or contact our support team. We will use your email address only in accordance with this privacy policy, including the rules regarding the duration of data retention. We collect your email address for the purpose of fulfilling our contractual obligation to provide our services or with your consent, depending on the purpose of the collection. We collect your email address in the following cases:

• When you create an account with us. We will collect your email address for account creation and management, and to send you notifications about your account, such as when you want to recover your password, receive messages, update our privacy policy, or when there’s a data breach.
• When you contact us. We will collect your email address whenever you contact us via our email address admin@Trackspoty.com. We will only use this information to respond to your inquiry.

(C) IP Addresses and Server Log Files

2.5 We implement security systems on our platform to prevent malicious attempts and exploitations of the site. We scan IP addresses and block those that show signs of malicious activity, such as failed password attempts, exploit searches, etc. We process this data to protect the integrity of the site and the databases associated with it. We collect your IP address based on a legitimate interest in maintaining the integrity and security of our databases.

2.6 The platform collects general data and information when a user accesses the site. This data is stored in server log files and includes (1) the types and versions of software and browsers used, (2) the operating system used by the access system, (3) the date and time of access, (4) the Internet service provider, and (5) other similar data that may be useful in case of an attack on our IT systems.

2.7 We collect this information for investigating violations. When using this data, we may link specific log files to specific users if they are logged into their Trackspoty accounts when accessing the site. This information is necessary to (1) troubleshoot system issues and fix bugs, (2) deliver content correctly, (3) optimize the site and its advertising content, (4) ensure the long-term viability of our systems and website technology, and (5) provide necessary information to law enforcement in case of cyber-attacks. We collect this data based on our legitimate interest.

(D) Payment Information

2.8 All payments on the platform are processed by third-party service providers, depending on the payment method. You acknowledge that when making a purchase on our platform, your personal information is processed and handled according to the respective terms and privacy policies.

(E) Other Information

2.9 You may choose to provide additional information that is not necessary for the proper functioning of the services. In all cases, we will use this data only for the purposes for which you provided it. If we are unsure about the reason you provided such information, we will contact you where possible. Otherwise, we will delete this data.

(F) General

2.10 Some services may not be accessible if you do not provide the requested information. We may retain records of any inquiries, complaints, or compliments you have made, along with their responses. Every time you contact us, we collect the information you choose to provide. We will retain and use this information solely to respond to your requests. Non-personally identifiable data from your requests will be stored on our servers to improve our services and provide the best possible customer support.

2.11 We do not sell or rent personal information to third parties. We use the collected information for our internal and marketing needs, as required by the nature of the services, and in full compliance with this privacy policy. In some cases, we may be required to comply with court orders and government requests and provide information to authorized agencies.

2.12 We may share your personal information with our partners, agents, and operators under confidentiality agreements or similar arrangements, including payment processors and shipping companies that we believe reasonably need to access this information: (i) to provide services at your request, (ii) to manage our business or site, (iii) to provide customer support, (iv) to update your account information, (v) to send updates, announcements, and newsletters, (vi) to respond to your communications and engage with you regarding the site and related activities, (vii) in the event of a reorganization, merger, sale, joint venture, transfer, or other business transaction involving the site (including in the case of bankruptcy or similar proceedings), or (viii) as otherwise authorized by you.

2.13 We have implemented appropriate security measures to protect the information we process against misuse, unauthorized access, disclosure, or modification. We will delete any information about you within fifteen (15) days of receiving your request.

2.14 We recognize that the security of your information is a top priority and, therefore, only authorized personnel have access to your data. While we take all appropriate measures to ensure data security, you understand that no data security measure can offer 100% protection. If we detect or suspect a data breach, we will notify the relevant supervisory authority and affected users within seventy-two (72) hours.

2.15 Data processing is done automatically, without human intervention. However, when you contact us by email, the information in your email will be processed by a real person in order to provide a response.

2.16 Users may request access to, modification, deletion of, or opposition to the processing of their personal data. These requests must be sent to admin@Trackspoty.com.

3. Collection and Use of Non-Personally Identifiable Information

3.1 The platform and other third-party analytics services collect a range of general data and information when a user or automated system accesses the platform. This data is stored in server log files and may include (1) the types and versions of software used, (2) the operating system used by the access system, (3) the date and time of access, (4) the Internet service provider, and (5) other data that may be used in case of an attack on our systems.

3.2 We collect this information to investigate violations. When using this information, we do not draw any conclusions about the user. This data is necessary to (1) deliver platform content correctly, (2) optimize content and advertising, (3) ensure the long-term viability of our IT systems, and (4) provide necessary information to authorities in the event of a cyber-attack. Anonymous log data is stored separately from any personal data provided by a user.

4. Storage and Transfer of Information

4.1 Information will be stored on secure, controlled, and maintained servers in accordance with privacy protection measures. We may store or transfer data concerning individuals in the EU to servers located in countries deemed adequate by the European Commission or in countries not deemed inadequate by the European Commission, as long as these countries implement appropriate data protection safeguards.

4.2 Data will be stored on servers only for the duration necessary to provide services and maintain the integrity of our databases. We will keep records of processing activities to demonstrate compliance with the EU GDPR.

4.3 Some services may require the use of third-party solutions. When redirected to a third-party website, you are no longer interacting with our site. Any information you provide through third-party websites will be handled according to their privacy policy and terms.

5. Third-Party Websites, Services, and Cookies

5.1 The site or emails may contain links to external websites that are not within our domain. We are not responsible for the privacy practices or content of these external websites. If you choose to follow these links, you do so at your own risk.

5.2 Cookies help us optimize and enhance the user experience by enabling essential features. The cookies we use may change over time as we continually update and improve our site and services. You can find more details in our cookie policy.

6. Data Retention Period

6.1 If you create an account with us, we will retain your information for as long as your account remains active. Once you delete your account, we will delete all the information we have collected about you unless we have legitimate legal grounds to continue processing it. If your account is terminated or suspended due to a violation of terms, we will retain your information for a maximum of two years to prevent repeated violations and enforce suspension measures.

7. User Rights

7.1 You may request to:

• Confirm that your information is being processed and access the information we store about you, along with additional details.
• Receive a copy of your data in a structured, commonly used, and machine-readable format.
• Correct your information.
• Request the deletion of your personal data.
• Object to the processing of your data.
• Restrict the processing of your data.
• File a complaint with a supervisory authority.

8. Changes to the Privacy Policy

8.1 We reserve the right to modify our privacy policy at any time. The current version of our privacy policy will be available on the website, indicating the date of entry into force. We encourage you to review our privacy policy regularly.

9. Contact Information

9.1 If you have any questions or concerns about our privacy policy or how your data is handled, or if you wish to access, retrieve, modify, or update your information, feel free to contact us at admin@Trackspoty.com.